One of the hardest things to deal with when you sell storage units are the hidden fees that many companies tack on to their prices. For example, many storage facilities advertise "first month free," but there is almost always an asterisk and a bunch of fine print. And that's just the beginning of the shenanigans that some places use against customers. Usually, that free first month doesn't … [Read more...] about Sneaky Fees and Insurance for Your Storage Unit
You moved out of your storage unit last week and then got a bill in the mail. After a few choice curses, you call the storage facility and hopefully don't share those curses with the person who answers the phone. You may have calmed down a little bit, but you still want answers. Where did these new charges come from? As a storage manager, it's very rare for me to have to send someone a bill after … [Read more...] about Understanding Storage: Why Are There Charges After I Move Out?